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Speak to one of our dedicated administrators

01905 796 682

MON - FRI: 9:30AM - 3:30PM
(excluding public holidays)

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Your administration team

Our team of dedicated administrators provide a very personal and caring service. From initial enquiry, to helping you with a claim they will ensure that everything runs smoothly and efficiently. They are genuinely passionate about what they do, and will always have your best interests at heart. 

Cleo Knight

Support Administrator

For me being able to support our members on their road to a full recovery is the best part of my role. It is really rewarding knowing you have been an integral part of their journey.

Michelle Wassell

Operations Manager

I nurture relationships with providers to guarantee the best possible care for members and ensure our scheme's success. I'm proud to be able to make a difference to our members' lives.

Bethany Holbrow

Senior Administrator

It is gratifying to know that our friendly, professional and efficient service is invaluable to our members during their difficult times. I love being part of the Bluline family.

Lauren Morgan

Support Administrator

Being able to add a personal touch to our members experience is important to me. We have our members best interests at heart and will always support them in their time of need.

Abigail Hill

Support Administrator

Supporting our members in their time of need is the most rewarding part of my role. All of us at Bluline strive to go that extra mile for our members and I believe that's what makes us stand out.

Board members

The healthcare scheme is overseen by a board of directors, made up of serving police officers who are police federation representatives. The directors ensure that the scheme's funds are being used in an equitable fashion and to the benefit of the members. They may also be called on to review claims that fall outside the scheme rules. 

I’ve had cause to use the Bluline Health Scheme for differing health issues. On every occasion the members of the team were extremely helpful and professional.

Scheme Member
West Mercia

The service by the staff has been fabulous. A nice group of people. Each staff member, whilst being efficient, has shown such care and understanding. The tone either on the phone or by email was always positive and response time is excellent. 

Scheme Member
West Mercia

Everyone I have dealt with is very supportive and they make the claims process easy and quick, so I have been able to return to work and support my family.

Scheme Member
West Mercia
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